Whether you’re working with a client on the service drive, or in the tech bays – we’ve got you covered.
Our user-friendly digital platform empowers technicians to conduct comprehensive inspections using tablets or mobile devices, eliminating the need for cumbersome paperwork. Through a series of detailed checklists and customizable inspection points, our solution ensures that no aspect of the vehicle goes unnoticed, guaranteeing precision and accuracy every time.
Our Digital Multi-Point Inspection goes beyond the surface to provide a comprehensive analysis of the vehicle’s condition. Technicians can effortlessly:
This wealth of visual information enables your technicians, advisors, and customers to have a clear understanding of any identified issues, allowing for transparent and informed decision-making when it comes to necessary repairs and maintenance.
One of the key benefits of our Digital Multi-Point Inspection is the ability to engage customers in the inspection process. Technicians can share inspection results directly with customers via email, SMS, or even in-person consultations -OR- Send their MPI report and recommendations to advisors to review and communicate with customers.
By providing visual evidence and clear explanations of the vehicle’s condition, you can build trust, strengthen customer relationships, and ensure that customers are fully informed about recommended services.
This level of communication fosters transparency, instills confidence, and increases customer satisfaction.
Approved recommendations are automatically synced with your dealership management system (DMS)*, eliminating the need for manual data entry.
Our Digital MPI feature also enables advanced reporting and analytics, allowing you to track key performance indicators, identify trends, and make data-driven decisions to further optimize your service operations.
*Exclusions may apply.
Experience the future of vehicle inspections with UpdatePromise’s Digital Multi-Point Inspection. If you’re searching for efficiency, precision, and enhanced communication to exceed customer expectations, UpdatePromise can help elevate your dealership’s service standards.
Revolutionize your service experience with UpdatePromise’s Digital Multi-Point Inspection and unlock the potential for increased customer satisfaction, loyalty, and profitability. Contact us today to learn more about our innovative solution and how it can transform your dealership.
UpdatePromise’s Consumer Experience Management System (CEMS) comes in three
main packages, however, can be modularly tailored within each package to fit the
dealership’s needs.
UpdatePromise’s hands-on approach on creating successful Fixed Ops processes and
results can result in meeting the following standards for all dealerships.
90%+ Minimum Positive Score for Post-Delivery Feedback Reports
Implementation can take up to 6-8 weeks from signed quote to in-person training, the
dealership’s collaboration is crucial to timeline and implementation process. See the full
implementation process here.
A dealership’s implementation process can take anywhere between 6-8 weeks, and the
timeline heavily depends on the dealership team’s availability, responsiveness and
collaboration to gather all the necessary information/data fr set-up and training.
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