Whether you’re working with a client on the service drive, or in the tech bays – we’ve got you covered.
With the UpdatePromise Tablet Vehicle Check-In, dealerships can offer customers a seamless self-service option for vehicle check-in. By simply using our user-friendly tablet interface, customers can conveniently provide essential information about their vehicle, including service requests, vehicle history, and any specific concerns they may have. This efficient process eliminates the need for time-consuming paperwork and ensures a smooth transition from arrival to the service appointment.
Simplify the vehicle check-in process by completing everything from appointment review to walk-around inspections directly from the tablet, eliminating the need to walk back and forth to an advisor’s desk.
Upgrade your approach and create a modern customer experience with UpdatePromise’s Tablet Vehicle Check-In.
Have manufacturer-approved service options automatically populate into your dealership’s offerings. Benefit from comprehensive maintenance plans, extended warranties, and exclusive perks tailored to each vehicle manufacturer*.
Enhance customer confidence with genuine parts and factory-trained technicians. Drive revenue by educating the value of OEM services. With our integrated solution, streamline operations, increase customer loyalty, and solidify your dealership’s reputation as a trusted provider of top-notch service. Elevate your service experience with UpdatePromise’s Integrated OEM service packages.
*Exclusions may apply, reach out to a Consumer Experience Expert to see if your manufacturer is included.
The importance of tire maintenance and ensuring optimal performance for your customers’ vehicles is key to customer safety.
That’s why we have partnered with TraXtion to integrate tire scan technology into our Tablet Vehicle Check-In. This integration allows your dealership to quickly and accurately assess the condition of tires during the check-in process. Simply have customers drive over TraXtion’s TreadSpecX unit to capture tire data electronically.
Provide customers with valuable insights, recommend necessary tire services, and improve overall vehicle safety and performance. With TRWholesale Solutions, advisors are able to check your tire inventory in real time and reserve or order new tires for customers.
We recognize that unexpected vehicle repairs or maintenance services can sometimes strain your customers’ budgets. To address this concern, we have partnered with Sunbit to offer convenient financing options directly through the Tablet Vehicle Check-In.
With Sunbit’s seamless integration, your customers can explore flexible financing solutions tailored to their specific needs. This not only eases the financial burden for your customers but also increases the likelihood of approving necessary repairs or services, leading to greater customer satisfaction and loyalty.
Our Tablet Vehicle Check-In seamlessly integrates with your dealership’s existing systems, ensuring a streamlined workflow and optimized operations.
The information collected throughout the check-in process is effortlessly pushed to your dealer management system (DMS), allowing your team to access accurate and up-to-date customer and vehicle data.
At UpdatePromise, we are dedicated to providing dealerships with innovative solutions that enhance customer experiences. The Tablet Vehicle Check-In embodies our commitment to efficiency, convenience, and personalized service.
Embrace the future of vehicle check-in today and discover how UpdatePromise can transform your dealership’s operations, impress your customers, and solidify your reputation as a leader in automotive service.
UpdatePromise’s Consumer Experience Management System (CEMS) comes in three
main packages, however, can be modularly tailored within each package to fit the
dealership’s needs.
UpdatePromise’s hands-on approach on creating successful Fixed Ops processes and
results can result in meeting the following standards for all dealerships.
90%+ Minimum Positive Score for Post-Delivery Feedback Reports
Implementation can take up to 6-8 weeks from signed quote to in-person training, the
dealership’s collaboration is crucial to timeline and implementation process. See the full
implementation process here.
A dealership’s implementation process can take anywhere between 6-8 weeks, and the
timeline heavily depends on the dealership team’s availability, responsiveness and
collaboration to gather all the necessary information/data fr set-up and training.
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