Increase Profits

Increase CSI

Increase Retention

The UpdatePromise Experience

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60 Million Text Communications

Our technology has a proven record of success in consumer experience and communication that is TCPA compliant. UpdatePromise is currently adopted by 9 of the top 10 U.S. Auto Insurers. Automated surveys are approved by multiple OEM providers.

UpdatePromise Analytics
Data Analytics

At UpdatePromise, we understand data. Our founders and executive team grew this company from within their own Automotive Businesses. Every transaction in your business has both a human resource value and a monetary value. UpdatePromise Analytics provides unprecedented insight into the areas of your business that matter most. More importantly, you can track the results of UpdatePromise to ensure we are delivering on our Promise to you!

UpdatePromisePay Integrated Mobile Payment Solution
Integrated Payment Systems

UpdatePromisePay powers fast, flexible and frictionless payments so platforms and marketplaces can build trust, improve user experience and drive revenue, without the extra operational overheads and costs.

  • Mobile Payment
  • Finance Point of Sale
  • Cashier Point of Sale
  • Service Writer Point of Sale
  • Parts Counter Point of Sale

Click here to learn more about Payment Processing

UpdatePromise AutoRepair-Review
Verified Reviews

Consumers trust 3rd Party Review Sites over friends and family. In fact, 70% of consumers will turn to industry specific review sites as part of their buying decision. UpdatePromise provides businesses with Industry specific review sites that contain ONLY Verified Customers’ Real Reviews. Take control of your online reputation with UpdatePromise!

UpdatePromise | Consumer Experience Lifecycle Solution

Our innovative solution provides a unique ability that enables your business to capture the consumer from the very beginning of their experience. Starting at the service drive, our system provides automated status updates that enables your customers engaged during the service lifecycle, keeping them informed throughout the entire process and beyond.

Features include Automated Status Messaging via text and email, Mobile and Integrated Payment Solutions, Insurance and OEM approved Customer Satisfaction Index surveys, Data Analytics, Automated Reviews, Automated Social Media Management, Lost Souls Marketing Campaigns and more. Our technology is more than just a customer satisfaction and employee efficiency tool, it’s also your brand loyalty and customer retention platform!

UpdatePromise Analytics provide unprecedented insight into the areas of your business that matter most. We are committed to providing exceptional experiences for dealership service drives, collision repair centers, auto glass repairers and all other Automotive Service businesses. Our proven system and trusted support team provide the stability your service team aims for, whether to improve CSI, increase Customer Pay Labor and increasing customer retention.